Premier Inn York North West hotel

“We had a weekend in York to celebrate my wife's birthday, so after checking the options, decided to stay here for two nights (Friday 10th April- Sunday 12th April). Zeph was superb; she promptly answered our emails before we arrived, and looked after us whilst we were there. I notified the location of my wife's birthday, and were surprised to receive a card and present, which was on the desk as we entered the room. Overall, a brilliant visit that enhanced our weekend in York, and one we would repeat with this Premier Inn location. PS- thanks again, Zeph, you're a star and we hope you get rewarded for your exceptional customer service!”

“We use Premier Inns quite a lot however we booked wet room and they gave us a bathroom so I went to reception and she said oh we have a problem and she explained there was not another one vacant, I feel we should have been told that before we went to the room. We went to Beefeater to have a meal even though we were staying in the hotel, the man I presume was the manager said you will need to go to the bar to order your food? I wouldn't mind but I am disabled and my partner couldn't not have gone to the bar as he has Alzheimer's and this is a Beefeater never I any other restaurant of this chain I have never been told needed to order food from bar it was classed as a restaurant. The young lad on the bar was lovely and he did bring the drinks to the table for me so that was very helpful. We weren't impressed with the food either the steaks were a bit too chewy for us. Premier Inn itself is on sort of industrial estate but mainly car dealships very quiet. There is also an Asda petrol station on same place so if you need petrol going in or before you leave prices weren't too bad considering we were on outskirts of York.”

“We stayed for 5 nights over new year. We managed to get a really good rate, just over £40 per night for a family room, which was a bargain. The hotel was pretty quiet so I’m guessing that’s why the rate was so good. Staff were very welcoming and friendly upon arrival. The room was your standard Premier Inn room, but was very clean and the bed was so comfortable! In general I would say that some parts of the hotel are starting to look a little tired: the corridor carpets for example are very worn. The vending machine was broken the whole time we stayed, although we didn’t need it. We had breakfast the first morning in the Beefeater next door, which was fine. It offers good value for 2 adults and 2 kids but we just didn’t fancy eating that every morning. Just wish that there was a small fridge or something in the rooms to keep fresh milk for a cup of tea.”

“Great property, staff was polite and helpful! Had the pleasure of talking with Eliana who was kind and knowledgeable of the surrounding area. Rooms were clean and comfortable and the breakfast downstairs offered a great start of the day! Plenty of parking too! Would 100% recommend!”